Creating the time and space to have regular and structured communication with your team is key πŸ”‘
Team meetings are essential, not only do team members love πŸ’• the opportunity to come together and share their thoughts πŸ’­ and get involved in the running πŸƒβ€β™‚οΈ of the salon. From a managerial perspective, it’s a great πŸ‘ way to share thoughts, ideas πŸ’‘ and the future vision of the business with them – It gets more buy in from your team in the long run πŸƒβ€β™€οΈ .
Team meetings are not right for addressing individual issues.
It is important to have regular one-on-one performance catchups/appraisals to keep on trackπŸš‚ of staff performance and training needs.
Staff Facebook groups are a great way to pass on staff information, events and training days πŸ™Œ
As they say, people will forget what you say and do, but they won’t forget how you make them feel,πŸ’
Do this by setting clear expectations, celebrating success, challenging them to achieve more, giving them your time.πŸ™ŒπŸ™Œ