This is for you if you answer yes to any of the following…
- Do you wish you could have someone visit your salon “under cover” for a detailed inspection and provide you with an honest review?
- Do you ever wonder if your protocols are up to scratch and being followed by your entire team?
- Are you staff offering the standards of customer service that you expect?
Similar to a “mystery shopper”, I will personally visit your salon as a customer and provide you with a detailed report on the service, staff performance and general salon observations. We will discuss your concerns beforehand, allowing you to add your specific focus points.
This is an excellent way to observe your salon with the assistance of fresh, knowledgeable eyes.
Available in Melbourne and Perth