Creating the time and space to have regular and structured communication with your team is key 🔑
Team meetings are essential, not only do team members love 💕 the opportunity to come together and share their thoughts 💭 and get involved in the running 🏃♂️ of the salon. From a managerial perspective, it’s a great 👍 way to share thoughts, ideas 💡 and the future vision of the business with them – It gets more buy in from your team in the long run 🏃♀️ .
Team meetings are not right for addressing individual issues.
It is important to have regular one-on-one performance catchups/appraisals to keep on track🚂 of staff performance and training needs.
Staff Facebook groups are a great way to pass on staff information, events and training days 🙌
As they say, people will forget what you say and do, but they won’t forget how you make them feel,💐
Do this by setting clear expectations, celebrating success, challenging them to achieve more, giving them your time.🙌🙌